The Zen 3.0 stays on top of the water and the bow lifts over and clears things better than any previous design. It is a dry, confidence-inspiring ride, especially when the river gets steep. The hull combines an amazingly fun zippy feel, with carving, gliding, and surfing, while adding a new level of stability to the platform. The ease of staying right side up is incredible, while the confidence it provides is welcome on any river. It boofs, surfs, and plugs…. versatility doesn’t mean compromise! Your new favorite river runner will also be your new favorite creek boat. The high volume design doesn’t get grabbed in squirrelly situations, and it wants to stay horizontal. This is an amazing boat for teaching beginners, while the biggest of whitewater begs for this type of forgiveness.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.